CONTACT US
Cruise Queries
For cruise enquiries we ask that passengers check their cruise line paperwork for appropriate contact details and speak directly to the cruise line operator with any queries.
Please do NOT contact VTS or the Harbour Masters Office for cruise enquiries as they will be unable to assist.
Please contact the appropriate Cruise Line or email cruise@abports.co.uk. A list of contact numbers can be found here.
Vessel Queries
Vessel Traffic Services (VTS) and Port Planning
The Operations Room of VTS (24/7/365) and Port Planning (Office Hours), is situated at the below address:
Vessel Traffic Services Centre
Ocean Gate
Atlantic Way
Southampton
SO14 3QN
Phone Number: 023 8060 8208
You can also contact us by e-mail:
port.planning@abports.co.uk
Harbour Master
For general Harbour Master queries, including general queries relating to marine matters within the Southampton VTS area, please contact ABP reception on the above number (Mon-Fri 0830 – 1630), or email hmsouthampton@abports.co.uk
Dangerous Goods
For information regarding dangerous goods please email sotondg@abports.co.uk
For information relating to vessel bookings for Southampton Docks, Marchwood Military Port, Esso Fawley Marine Terminal and aggregate berths on the River Itchen, please use the below contact details:
Port Planning: 023 8060 8208.
Email: sotondg@abports.co.uk
Southampton Berthing Office
For information on vessel berth allocations and berth restrictions and parameters please email berthingofficers@abports.co.uk
General Queries
ABP Reception
For general enquires please contact ABP Reception on 023 8048 8800. This number is available Monday – Friday 0830 to 1630.